Order Your Mix Today

American Materials provides concrete mixes for residential, commercial, and industrial purposes in Eau Claire, WI and surrounding communities. We offer concrete deliveries at all hours of the day with the help of our Dispatch Customer Service Representatives.

When you’re ready to order, please contact us at (715) 835-2251.

Please place orders at least 24 hours in advance for the best service. We can deliver concrete at all hours of the day and will try to accommodate same-day orders if possible.


FAQ

When you’re ready to order, please contact us at (715) 835-2251. We suggest placing orders at least 24 hours in advance for the best service.

When you call to place an order, we will ask for the following details:

Contact Information:

  • Your name or company name
  • Person’s name who will be on-site
  • Contact information

Delivery Details:

  • Delivery address (Note any specific instructions once on-site)
  • Requested delivery date/time

Concrete Specifications:

  • Type of concrete mix
  • Yardage and slump
  • If there is a multiple load order, please specify desired truck spacing.
  • Is the order set up as a project? (If so, provide the mix from the quote)

Order Requirements:

  • Job or Purchase Order number (if needed for your company’s billing process)
  • Additional products required

Job Site Accessibility:

Provide detailed instructions once on-site, including an area for trucks to rinse down after the pour. (If none, washout bags are available for an additional fee.)

Please ensure the job site is easily accessible for trucks to enter and exit promptly.

We have a free Concrete Calculator that helps you estimate the amount of product you will need for your project. It saves time, reduces waste, and helps ensure you order the right amount of material.

Click here to learn more.

Yes! If you need a specific-colored concrete, we highly recommend using the American Materials Powdered Integral color products. Click here to see our concrete color chart.

If you are going to be using Colored Concrete on your order:

  • Please let us know the color choice as well as if you will be adding the color at one of our plants or on-site.
  • Minimum load size for colored concrete is 2 yards
  • Colored concrete loads will be charged a Color Cleanout Fee

We offer concrete deliveries at all hours of the day and try to accommodate same-day orders if possible.


Hours of Operation

Peak Season Hours
(Typically Apr. 15th – Nov. 15th)
Monday-Friday 5:00 am – 5:00 pm
Saturdays (Varies)
Off-Peak Season Hours
Monday – Friday 6:00 am – 4:30 pm (subject to be rescheduled due to weather)
Saturdays – Closed

Yes! Saturday deliveries are scheduled on a first-come, first-served basis. Please call in advance to schedule your delivery. Note: Saturday deliveries incur an additional fee.

You can check the status of your order in real time on the Command Alkon Customer Portal app. Once the order is in the batching process, you will get a notification and be able to see the ETA of the truck(s).

Normal: This is the time agreed upon by the customer and Dispatch to have concrete on the jobsite.  Our team will reach out to you directly if there are any delivery delays impacting your order.

Inactive: An order that has not been confirmed and an attempt to contact the customer was unsuccessful. 

Will Call: An order that has been placed by the customer for a specific time but all the information on the order has not been confirmed. Note: all necessary information must be confirmed at least 2 hours prior to the initial delivery request to be processed.

Conditions that may affect delivery include:

  • Ambient temperatures or wind chills of zero or below
  • Extreme snowy or icy roads
  • Fog, blowing snow, and poor visibility
  • Total distance to/from the job site

Please contact our Dispatch Customer Service Representatives if you are concerned about any pending weather delays and to discuss next steps.

  • Minimum Load Fee: Load sizes with a volume of less than 6 yards
  • Color Cleanout Fee: Concrete containing specific color will need to be cleaned after your delivery.
  • Saturday Deliveries
  • Cancellations: Deliveries canceled after being loaded will be charged as normal.

If you have any questions about these fees or policies, please contact one of our Dispatch Customer Service Representatives at (715) 835-2251.

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